Customer Service Representative - Customer Success (Mexico, Remote)

**Location**: Remote, Mexico | Full-time
**Travel**: Occasional local/overnight travel may be required, including some travel by air
Hi, I'm Michelle, the Customer Service Supervisor at WebPros, and your future manager. We're building a team of resilient, service-oriented problem solvers who are passionate about helping customers succeed. If you thrive in a fast-paced, remote-first environment where no two days are the same, and where your communication skills are just as important as your technical know-how, this could be the right place for you.
We're hiring a Customer Service Representative to be the first line of support for customers across our brands. You'll handle a variety of requests—from product questions to technical troubleshooting—always with empathy, clarity, and attention to detail. Your role is critical to creating a seamless, helpful experience that builds trust and loyalty with our users.
You'll thrive in this role if you're proactive, self-directed, and c...