Job Description

At AgencyCRM.com, we are expanding our team and looking for a Customer Service Representative to provide excellent client support and ensure a smooth customer experience. This beginner-friendly role is ideal for those starting an online career, with training provided and no prior experience required.

Responsibilities

  • Respond to customer inquiries via email, chat, or phone in a timely and professional manner.

  • Provide accurate information about products, services, and processes.

  • Handle customer concerns, complaints, and issues with patience and empathy.

  • Escalate complex issues to the appropriate team when needed.

  • Keep records of customer interactions and update CRM tools.

  • Support the team with other administrative or service-related tasks as required.

    • Requirements

  • No experience required; full training will be provided.

  • Basic computer skills (typing, Microsoft Office/Goog...

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