Customer Service Representative

Job Description:



Join our dynamic team as a Customer Service Representative, where you will play a crucial role in enhancing our customer experience and ensuring satisfaction at every touchpoint. In this position, you will act as the primary liaison between our esteemed customers and the company, addressing inquiries, resolving issues, and providing resolutions in a timely manner. 

 

Responsibilities

• Answer customer inquiries promptly and professionally via various communication channels.
• Resolve customer complaints and issues efficiently and effectively to maintain customer satisfaction.
• Provide detailed information about products and services to assist customers in making informed decisions.
• Document customer interactions accurately in our CRM system to maintain comprehensive records.
• Work closely with cross-functional teams to address custome...