Job Description

Swedish Customer Support Representative Barcelona, Spain

Join our vibrant and supportive team in Barcelona! As a Customer Support Representative , you'll be the go‑to person for helping customers resolve issues, provide excellent service, and ensure a smooth experience for all.

Position

Customer Support Representative

Location

Barcelona, Spain (On‑site)

Employment Type

Full‑time

Key Responsibilities
  • Respond to customer inquiries via phone, email, or chat, delivering quick and efficient resolutions
  • Maintain up‑to‑date knowledge of products and services to assist customers accurately
  • Escalate any complex issues to the senior team, ensuring high‑quality service
  • Record interactions in the system and meet the agreed service level agreements (SLA)
  • Collaborate with your team on special projects when needed
  • Provide coverage for team members du...

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