Customer Service Representative - Denver, CO

PositionSummary 
Manages
sales campaigns with the intent of either scheduling appointments for sales to
improve sales productivity or by gaining business via direct quote/follow up.
Assesses customer satisfaction with MTG products and services via conducting
surveys and provides insights for addressing customer concerns. Works closely
with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service.

Position Accountabilities 

outbound calls with the prime purpose of scheduling appointments for sales with
new or existing customers, notifying sales of committed appointment times and
then following up with a courtesy call to determine customer
satisfaction/needs.
2.Provides quotes or completes the sale, if campaign appropriate to directly
gain new business.
and identifies problematic situations/opportunities that could protect
or yield new business for MTG and communicates the information to the
appropriate funct...