Customer service Representative

Job Title: Customer service Representative

Location: Des Moines, IA

Duration: 04 Months contract on W2

General Duties & Qualifications:

• Proficient in using basic office equipment such as personal computers, electronic key systems (EKS), telephones, and headsets.
• Strong communication skills with the ability to accurately record and verify information.
• Capable of identifying customer needs through effective questioning.
• Demonstrated patience and professionalism when interacting with others.
• Skilled in proofreading and correcting errors on forms and records.
• Responsibilities include receiving and placing phone calls, verifying f...