Job Description
**About Us**
Micazen Technologies is a Canadian based company that has developed a management software system designed for the automotive collision repair industry. BodyshopConnect is currently used in repair facilities across Canada and the United States.
**About you**
Are you motivated to start a new career? Do you enjoy delivering first class customer service and customer support? We are seeking bilingual (English & French) individuals who are self driven, enjoy problem solving and who thrive on challenges. Do you enjoy teaching and learning? We want someone who likes being a part of a team that will feel supported as they advance their career.
**Position Overview**
**Key Job Responsibilities**:
- Setting up and documenting tickets to track customer interactions
- Gathering information from customers
- Troubleshooting
**Desired Skills and Experience**:
- Excellent communication (oral and written),
- Interpersonal with a high attention to detail
- ...
Micazen Technologies is a Canadian based company that has developed a management software system designed for the automotive collision repair industry. BodyshopConnect is currently used in repair facilities across Canada and the United States.
**About you**
Are you motivated to start a new career? Do you enjoy delivering first class customer service and customer support? We are seeking bilingual (English & French) individuals who are self driven, enjoy problem solving and who thrive on challenges. Do you enjoy teaching and learning? We want someone who likes being a part of a team that will feel supported as they advance their career.
**Position Overview**
**Key Job Responsibilities**:
- Setting up and documenting tickets to track customer interactions
- Gathering information from customers
- Troubleshooting
**Desired Skills and Experience**:
- Excellent communication (oral and written),
- Interpersonal with a high attention to detail
- ...
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