Job Description
Benefits:
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, detail oriented and computer savvy.
Responsibilities
- 401(k) matching
- Dental insurance
- Health insurance
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, detail oriented and computer savvy.
Responsibilities
- Receive a high volume of inbound calls and emails
- data entry of customer's Purchase orders into database
- Identify the reason for the customer’s call, collect relevant information, and provide solutions
- check stock and give eta's on orders
- process weekly collections
- assist with data entry for freight invoic...
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