Customer Service Representative

We are looking for a friendly, patient, and professional Customer Service Representative to handle customer inquiries and provide excellent service. The ideal candidate will ensure customer satisfaction by resolving issues efficiently and maintaining positive relationships.

Key Responsibilities

• Handle customer inquiries via phone, email, WhatsApp, or in person.
• Provide accurate information about products and services.
• Resolve customer complaints and issues in a timely and professional manner.
• Maintain customer records and update information in systems.
• Follow up with customers to ensure satisfaction.
• Coordinate with internal departments to resolve customer concerns.
• Meet service quality standards and performance targets.
• Maintain a positive and professional attitude at all times.

Requirements

• Previous experience in customer service or a related role is pre...