Job Description

Overview

Join to apply for the Customer Service Representative (Dutch-speaking) - On-site - Audio Equipment BO02 role at Concentrix.

Job title: Customer Service Representative (Dutch-speaking) - On-site - Audio Equipment BO02

Location: ESP Barcelona - C/ de la Selva de Mar, 129

R

What You Will Do In This Role
  • Take incoming user requests
  • Solve requests/incidents that require a higher level of technical knowledge
  • Solve requests/incidents related to more specific products/apps like Soundtouch & Bose Music
  • Maintain knowledge and expertise associated with applications specific to Users
  • Proactively update customers with status and resolution progress
Your Qualifications
  • Are proficient or bilingual in Dutch and have an advanced level of English
  • Have excellent customer care skills
  • Have high IT knowledge in Signal Path Connectivity, Wireless Network...

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