Job Description
ICPG is a fast-growing, backend solution that assists in all kinds of customer service, negotiating, document filing, bankruptcy preparation, file tracking and other administrative services in the financial industry.
We partner with prestigious law firms dedicated to helping clients become debt-free! Our mission is to empower people affected by debt, by inspiring **ACTION** and **CHANGE**, and our Vision is for you to **explore your potential.**
We are currently seeking motivated individuals who are hungry for personal growth and have the skills to excel in a Client Services role.
**Responsibilities**:
- Engage with existing clients over the phone to discuss their financial situations and offer appropriate solutions to any questions or concerns they may have, following our guidelines.
- Demonstrate empathy, compassion, and emotional intelligence to build rapport and trust with clients.
- Take control of conversations, guiding clients through the process and addressing...
We partner with prestigious law firms dedicated to helping clients become debt-free! Our mission is to empower people affected by debt, by inspiring **ACTION** and **CHANGE**, and our Vision is for you to **explore your potential.**
We are currently seeking motivated individuals who are hungry for personal growth and have the skills to excel in a Client Services role.
**Responsibilities**:
- Engage with existing clients over the phone to discuss their financial situations and offer appropriate solutions to any questions or concerns they may have, following our guidelines.
- Demonstrate empathy, compassion, and emotional intelligence to build rapport and trust with clients.
- Take control of conversations, guiding clients through the process and addressing...
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