Job Description

JOB DESCRIPTION:

*Individuals who are Spanish-language proficient at a conversational level, are encouraged to apply for our Bilingual Customer Service Representative (Spanish/English) position.**


NORC is seeking individuals to work as Customer Service Representatives, internally known as Telephone Interviewers.Β In this role, you will conduct interviews over the phone with no sales pressure or quotas. Your work will directly contribute to understanding pressing issues such as:

  • the cost and access to healthcare,

  • the impact of higher education on the labor force,

  • and many other topics that inform social policy.
  • This position is strictly on-site at the NORC call center. Employees are required to report to the office daily.

    IDEAL CANDIDATE:

    The ideal candidate for this role:

  • has good communication skills and basic computer knowledge,

  • enjoys speaking with people from diverse backgrounds and professions,
  • Apply for this Position

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