Job Description

Description
We are seeking a Customer Service Representative for our location in Fairfax, Virginia. This role will be based on-site. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.

Responsibilities:


• Efficiently handle customer inquiries and resolve issues.

• Process customer applications with precision.

• Update and maintain accurate customer records.

• Monitor customer accounts and take appropriate actions.

• Follow up with customers regarding past due payments through phone calls and emails.

• Send reminders to customers about delinquent payments via email, voicemail, and mail.

• Perform data entry tasks to update customer accounts.

• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.

• Utilize Office suite effectively and demonstrate a will...

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