Job Description

Description
We are looking for a detail-oriented Customer Service Representative to join our team in Fairfax, Virginia. This Customer Service Representative contract position offers an opportunity to contribute to a dynamic and fast-paced environment within the mortgage and escrow industry. The ideal candidate will have excellent organizational skills, strong communication abilities, and a commitment to providing exceptional service.


Looking for someone with 1+ years of mortgage or insurance experience. Can start asap and will be working onsite m-f in Fairfax, VA


Responsibilities:

• Perform research and analysis related to escrow accounts and insurance claims.

• Investigate and resolve discrepancies in mortgage or escrow documentation.

• Collaborate with team members in a call center setting to address client inquiries.

• Utilize Microsoft Office applications and CRM systems to manage and organize data.

• En...

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