Customer Service Representative (Financial Account)

About Us

Asiatel Outsourcing (Asia Teleservices Inc.) is a rapidly growing BPO company established in 2006, proudly employing over 200 dedicated professionals . We deliver exceptional outsourcing services to global clients across various industries. As we continue to expand, we’re looking for Customer Service Representatives to join our International Remittance Account , a dynamic FinTech team focused on excellence, integrity, and innovation.

• Handle inbound and outbound calls and emails, addressing customer inquiries, issues, and concerns with professionalism.
• Process remittance transactions accurately and in compliance with both local and international regulations.
• Deliver clear and accurate information, ensuring customer satisfaction and loyalty.
• Maintain and update customer records in CRM systems.
• Support multiple client products and services while ensuring a seamless customer experi...