Customer Service Representative (Front Desk)

Customer Service Representative (Front Desk)

• Full-time

We are Malayan Flour Mills Berhad, an established billions ringgit public listed food manufacturing company. We aspire to be a leading food manufacturing enterprise in the region and have diversified into flour milling, sale of raw materials, and integrated poultry business. With over 50 years of experience and a workforce of over 2600 in Malaysia and Vietnam, we are expanding and seeking talented individuals to join our team.

Main Responsibilities:

1. Front Desk Services: Perform all reception duties, attend to visitors and customers professionally, handle inquiries, and direct them to relevant departments.
2. PABX Telephone System: Operate and manage the PABX system, redirect calls courteously, and handle customer inquiries efficiently (minimum answer time of 3 rings).
3. Meeting Room Booking & Office Equipment: Assist in coordinating meeting roo...