Job Description

Customer Service Representative - Full Time

Job Title: Customer Service Rep
Location: Wheeling, West Virginia
Job Type: temp to hire
Pay Rate: $
Schedule: Monday-Friday 8a-5p

POSITION SUMMARY:
The Customer Service Representative is responsible for answering phone calls in prompt and courteous manner to achieve contractual obligations. Responsible for answering Member's and Provider's questions with a quick and accurate response. They are also responsible for timely completion of all correspondence, faxes, emails, voicemail and reporting functions associated with the Customer Service Department.

QUALIFICATIONS REQUIRED: (Education, Experience, Skills)
School Graduate: prefer 1-2 years college with interest or concentration in health field
2. Strong ability to relate with a variety of people in a non-judgemental manner
3. Strong organizational, verbal and written communication skills
4. Possess some knowledge...

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