Job Description
Benefits: Competitive salary Free uniforms Health insurance About the Role:Join Midas of Clinton Township and Troy as a full-time Customer Service Representative! Be part of a dynamic team dedicated to providing exceptional service and support to our valued customers in a fast-paced automotive environment.Responsibilities:
Assist customers with inquiries and provide accurate information about services and products.
Schedule appointments and manage customer follow-ups to ensure satisfaction.
Process payments and handle transactions efficiently and accurately.
Maintain a clean and organized front desk and waiting area.
Collaborate with technicians to ensure timely service delivery and communication.
Handle customer complaints and resolve issues with professionalism and empathy.
Promote special offers and services to enhance customer experience.
Utiliz...
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