Job Description

Customer Service Representative page is loaded## Customer Service Representativelocations: Penang, Pulau Pinang (Penang)time type: Full timeposted on: Posted Todaytime left to apply: End Date: April 30, 2026 (30+ days left to apply)job requisition id: R # **Position:**Customer Service Representative# **Job Description:**All tasks to be carried out in a quality manner, consistent with the Company vision and values.* Act as communication coordinator from the Service Centre towards assigned customers.* Manage both EDI and manual customer order entry.* Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer.* Communicate with Demand vs. Supply Analysts and with the customers on a daily basis regarding the supply situation.* Manage compliance with export rules for controlled products, including preparation of export licences.* Be accountable for delivery to the cus...

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