Job Description

Description
Robert Half is looking for a motivated Customer Service Representative to join our team in Georgetown, Kentucky. This is a contract-to-permanent position, offering an excellent opportunity to grow within the organization. In this role, you will provide exceptional service, ensuring customer satisfaction through effective communication and efficient management of orders. This position requires a collaborative approach, adaptability, and the ability to thrive in a dynamic environment.


Responsibilities:

• Accurately process customer orders and oversee the full lifecycle, including updates and changes, to ensure timely fulfillment.

• Verify shipping, billing, pricing, and purchase order details to maintain accuracy.

• Maintain customer files with updated information, such as pricing, new items, delivery instructions, and address changes.

• Collaborate with sales staff to provide support and address customer needs effectivel...

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