Job Description

Customer Service Representative

Purpose and Scope/General Summary: We are looking for a Customer Service Representative to join the Pilgrim’s team at our Corporate office in Greeley, Colorado. In this role, you will act as the liaison for our customers and support our sales team in every endeavor. This position processes all orders received on a daily basis for accounts that are assigned to this position and coordinates the processing of the customer order with production planners, warehouse personnel, transportation, sales, and the customer.

Responsibilities:

  • Order entry
  • Liaison between customers and sales
  • Send customers weekly updates and verify that customer requested price matches system price
  • Act as the daily point of contact with customers via telephone and email
  • Handle customer issues/complaints daily:ETAs on trucks and any transportation issuesShortages and overages of productInvoice adjustments, credits, and ...

    • Apply for this Position

    Ready to join Pilgrim's? Click the button below to submit your application.

    Submit Application