Job Description
ROHM Semiconductor is seeking rock stars for our immediate openings as Customer Service Representative. The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists and providing a positive customer experience.
Responsibilities
Order management
Delivery/logistics coordination
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
Bachelor's degree preferred in Business, Office Administration or related field
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Strong computer abilities - MS Office, especially Excel, databases, and chat functionali...
Responsibilities
Order management
Delivery/logistics coordination
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
Bachelor's degree preferred in Business, Office Administration or related field
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Strong computer abilities - MS Office, especially Excel, databases, and chat functionali...
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