Customer Service Representative

Salvo Software is on the lookout for a passionate and dedicated Customer Service Representative who thrives in a friendly and fast-paced environment. In this role, you’ll be the primary point of contact for our customers, helping them navigate our products and service offerings with care and professionalism.
**Responsibilities**:
- Assist customers in understanding our software products, resolving issues, and providing solutions.
- Maintain a detailed record of customer interactions in our CRM system.
- Ensure customer satisfaction through effective communication and problem-solving skills.
- Collaborate with other departments to escalate and resolve customer issues.
- Provide feedback to improve processes and customer service practices.
**Requirements**:
- 2+ years of experience in customer service or support roles, preferably within the software industry.
- Strong verbal and written communication skills.
- Ability to multitask and manage time effectively...