Job Description
Job description:
Job Description
Wipro, a leading global information technology, consulting and business process services company is looking for your talent to join into one of our projects as a Customer Service Representative.
This position belongs to the Business Process Solutions (BPS) area of the company.
J͏ob responsibilities:
Solving telephone requests from existing customers.
Providing information about products and services (additional services, tariffs).
Providing information on Billing for services and payments for customer's services.
Resolving customer complaints.
Work with Service Requests and their transfer to all competent departments (creation, sending, closing, informing the customer about the status of the request).
R͏equirements:
1 - 3 years of experience in Customer Care.
English Advanced level.
High School graduated.
Professional customer service skills : solution mindset, helping nature, passion for the customer and cus...
Job Description
Wipro, a leading global information technology, consulting and business process services company is looking for your talent to join into one of our projects as a Customer Service Representative.
This position belongs to the Business Process Solutions (BPS) area of the company.
J͏ob responsibilities:
Solving telephone requests from existing customers.
Providing information about products and services (additional services, tariffs).
Providing information on Billing for services and payments for customer's services.
Resolving customer complaints.
Work with Service Requests and their transfer to all competent departments (creation, sending, closing, informing the customer about the status of the request).
R͏equirements:
1 - 3 years of experience in Customer Care.
English Advanced level.
High School graduated.
Professional customer service skills : solution mindset, helping nature, passion for the customer and cus...
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