Job Description
We’re Hiring: Customer Service Representative
Location: Gurugram
Salary Bracket: ₹2.5 LPA (Freshers) – ₹4 LPA (Experienced) + Incentives
Interview Mode: On-Site Recruitment Session
Work Schedule: 6 Days a Week
Contact Person: Harsha ||
Policybazaar is looking for passionate Customer Service Executives to join our Customer Service Team. If you're dedicated to providing exceptional customer service and thrive in a fast-paced, dynamic environment, this is the role for you!
Key Responsibilities:
- Client Interaction: Handle inbound/outbound calls, emails, and chats with international clients.
- Problem Resolution: Address customer inquiries and ensure satisfaction.
- Product Knowledge: Provide accurate details about our products and services.
- Data Accuracy: Maintain accurate records of customer interactions.
- Team Collaboration: Work with cross-functional teams to resolve issues effectively.
What We’re Looking For:
- Strong Communication: Excellent verbal and written English skills (mandatory).
- Empathy & Professionalism: Ability to manage customer concerns with care.
- Adaptability: Thrive in a fast-paced environment.
- Problem-Solving: Quick thinker with a proactive approach to challenges.
Preferred Qualifications:
- Freshers welcome; prior international BPO/customer service experience a plus.
- Basic computer skills and ability to navigate multiple systems.
- Passionate about customer service.
What We Offer:
- Growth Opportunities: Clear career progression and skill development.
- Competitive Benefits: Incentives and performance-based rewards.
- Inclusive Culture: Supportive, inclusive environment that fosters learning.
- Work-Life Balance: Focus on well-being and personal growth.
Regards,
Harsha Bulchandani
Location: Gurugram
Salary Bracket: ₹2.5 LPA (Freshers) – ₹4 LPA (Experienced) + Incentives
Interview Mode: On-Site Recruitment Session
Work Schedule: 6 Days a Week
Contact Person: Harsha ||
Policybazaar is looking for passionate Customer Service Executives to join our Customer Service Team. If you're dedicated to providing exceptional customer service and thrive in a fast-paced, dynamic environment, this is the role for you!
Key Responsibilities:
- Client Interaction: Handle inbound/outbound calls, emails, and chats with international clients.
- Problem Resolution: Address customer inquiries and ensure satisfaction.
- Product Knowledge: Provide accurate details about our products and services.
- Data Accuracy: Maintain accurate records of customer interactions.
- Team Collaboration: Work with cross-functional teams to resolve issues effectively.
What We’re Looking For:
- Strong Communication: Excellent verbal and written English skills (mandatory).
- Empathy & Professionalism: Ability to manage customer concerns with care.
- Adaptability: Thrive in a fast-paced environment.
- Problem-Solving: Quick thinker with a proactive approach to challenges.
Preferred Qualifications:
- Freshers welcome; prior international BPO/customer service experience a plus.
- Basic computer skills and ability to navigate multiple systems.
- Passionate about customer service.
What We Offer:
- Growth Opportunities: Clear career progression and skill development.
- Competitive Benefits: Incentives and performance-based rewards.
- Inclusive Culture: Supportive, inclusive environment that fosters learning.
- Work-Life Balance: Focus on well-being and personal growth.
Regards,
Harsha Bulchandani
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