Job Description

We at **Kelly®** are seeking a **Contact Center Customer Service Representative (Inbound/Outbound)** to join a premier contact center in **Hampton, VA** . Take a look below—you owe it to yourself to explore this excellent opportunity.

**Pay Rate:** $19/hour
**Schedule: 8am-5pm Monday-Friday**

**What You’ll Do:**

As a Contact Center Customer Service Representative, you will:
• Answer inbound calls and assist customers with questions about their wireless devices.
• Troubleshoot mobile devices and coordinate with service providers and technicians.
• Collaborate with Account Managers to resolve client issues.
• Process orders, provide order status updates, and track services.

**You’ll be a great fit if you:**

• Have strong communication and customer service skills.
• Are tech-savvy with experience troubleshooting devices.
• Can adapt to changing business needs and schedules.
• Hold a high school diploma or equivalen...

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