Job Description
TEKsystems is hiring Customer Service Representatives to work an ON-SITE schedule for a client located in Harrisburg, PA.
These positions will offer the opportunity to learn and grow with a well-established organization. Also, the managers are well known for providing coaching and care for their employees.
This is a customer support role which will focus on healthcare entity customers. These positions are moderate call volume (40-50 calls per day), inbound calls in a scripted setting. NO COLD CALLS.
Job Description
- Handling phone calls in a blended (inbound and outbound) call center environment with healthcare entity customers to assist on self-pay balances, secure payments, update insurance information, explain charges, and handle disputes
-Conduct reminder call campaigns collecting open healthcare balances
-Responsible for understanding client operations, such as patient payment options, offering and reviewing eligibility, providing instru...
These positions will offer the opportunity to learn and grow with a well-established organization. Also, the managers are well known for providing coaching and care for their employees.
This is a customer support role which will focus on healthcare entity customers. These positions are moderate call volume (40-50 calls per day), inbound calls in a scripted setting. NO COLD CALLS.
Job Description
- Handling phone calls in a blended (inbound and outbound) call center environment with healthcare entity customers to assist on self-pay balances, secure payments, update insurance information, explain charges, and handle disputes
-Conduct reminder call campaigns collecting open healthcare balances
-Responsible for understanding client operations, such as patient payment options, offering and reviewing eligibility, providing instru...
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