Job Description

_This is a _**On Site**_ _position._
**Job Title: Customer Service Agent**
**Responsibilities**:
- Engage with Customers, tailoring interactions for an exceptional experience.
- Addresscustomer needs.
- Provide accurate information and resolve issues.
- Handle feedback and complaints professionally, striving for Customer satisfaction.
- Stay updated on regulations and policies.
**Qualifications**:
- High school diploma (Bachelor's degree preferred).
- Previous customer service experience, healthcare industry experience a plus.
- Excellent interpersonal skills, problem-solving abilities, and empathy.
- Proficiency in customer service software and EHR systems.
- Commitment to patient confidentiality and data security.
**Benefits**:
- Competitive compensation and benefits.
- Opportunities for professional growth.
- Join a supportive team dedicated to improving the patient experience.
**Requirements**:
- Proven experience in a custom...

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