Customer Service Representative

Role

As a Customer Service Representative, you will play a vital role in our client's organisation by efficiently entering orders and providing accurate information regarding delivery times to our valued customers. Your ability to multitask and keep various responsibilities on your radar will be crucial in this position.

🌟 What you'll be responsible for:

🔹 Managing orders across multiple sites, including international partners.

🔹 Responding quickly and accurately to all customer queries.

🔹 Ensuring adherence to the segmentation process.

🔹 Following compliance with set process flows.

🔹 Collaborating with commercial teams on pricing, minimum order quantities, and logistics.

🔹 Providing customers with best-in-class information on logistics and lead times.

🔹 Continuously improving pricing through quotation and price files.

🔹 Leve...