Customer Service Representative

Job Description

Work/responsibilities regularly span multiple job families within this job group. May provide customer support, handle incoming orders, verify customer purchase order accuracy, confirm purchase order with customer, resolve discrepancies, and provide technical support. This job family is intended to accommodate 1) jobs whose accountabilities span two or more job families within the job group; 2) jobs that are not covered by a defined job family within the job group; 3) managerial roles spanning more than one family that are not broad enough in scope and impact to be assigned to the Business Unit/General Management job family within the Management job group.

Job Requirements:

Education level at least F.7 or above

Medical Device / Dental background
Proficient with MS Office, Lotus Notes, familiar with SAP is advantage
2 to 3 years working experience in customer service field or sales administrative related

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