Job Description
Customer Service Representative – Hotel Reservations (Remote)
Destination Knot | Remote (U.S.-Based)
About the Role:
Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.
Key Responsibilities:
Help clients choose and book hotel accommodations
Provide details on amenities, pricing, and availability
Manage reservation changes and maintain accurate records
Communicate professionally via phone, email, and messaging
Qualifications:
Strong communication and hospitality skills
Professional, detail-oriented, and self-motivated
Basic computer proficiency and reliable internet
Customer service or hospitality experience is a plus
What We Offer:
Flexible remote schedule
Training and access to booking tools
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