Customer Service Representative

Are you faster than a speeding bullet? Stronger than a locomotive? Leap tall buildings in a single bound? If so, then the Blindster Bunch wants YOU!

Superpowers required: Strong ability to make people smile, possess mad interpersonal skills, and be passionate about helping others!

• Effectively manage and respond to high volumes of support phone calls, tickets, and/or chats submitted via email or through our support portal.
• Provide helpful, knowledgeable, and timely support to our customers, striving to provide the correct solution the first time around.
• Build relationships with customers through open and honest communication.
• Handle customers complaints effectively and provide appropriate solutions or alternatives
• Follow communication procedures, guidelines, and policies.
• Stay up to date with new and enhanced products

Requirements

Experience

• 3+ yea...