Job Description
Description We are looking for experienced and dedicated Customer Service Representatives to join our team in Baltimore, Maryland. In this long-term contract position, you will play a vital role in delivering exceptional service to customers, ensuring their inquiries and concerns are handled efficiently. This role is ideal for individuals who thrive in fast-paced environments and excel at communication and problem-solving.
Responsibilities:
• Respond to incoming customer inquiries via phone, email, or other communication channels with professionalism and accuracy.
• Maintain detailed and organized customer records by performing data entry tasks and updating information as needed.
• Resolve customer issues by identifying solutions and ensuring timely follow-up.
• Provide clear and concise information on services, policies, and procedures to customers.
• Collaborate with team members and other departments to address complex customer concerns.
• Meet or exceed p...
Responsibilities:
• Respond to incoming customer inquiries via phone, email, or other communication channels with professionalism and accuracy.
• Maintain detailed and organized customer records by performing data entry tasks and updating information as needed.
• Resolve customer issues by identifying solutions and ensuring timely follow-up.
• Provide clear and concise information on services, policies, and procedures to customers.
• Collaborate with team members and other departments to address complex customer concerns.
• Meet or exceed p...
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