Customer Service Representative II

Job Details: Job Title: Customer Service Representative II Location Van Nuys, CA 91406 Duration: 06 months Pay Rate - $23 - $25 per hour Description: Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time. Duties: Responsible for sales cycle (quotation, order entry, process shipping docs, invoicing, follow up with the customer, etc.) Answer customer inquiries in a timely manner Maintain customer relations Remedy customer issues Communicate and coordinate with internal departments Act as backup for front desk (i.e., covering phones, greeting visitors) Cold call customers; Work with customers to understand and anticipate future needs. Experience: 2-4 years Has developed knowledge and skills through formal training or considerable work experience Entry level often for those with work experience in the skill area Works within establis...