Job Description
Customer Service Representative III (Project Coordinator)
Southampton, PA (http://maps.google.com/maps?q=1330+Industrial+Blvd+Southampton+PA+USA+18966)
Description
OVERVIEW
Cadrex is seeking a Customer Service Representative III who managesdedicated customer accountsin a fast-paced AS9100 manufacturing environment. This isnot a call center role; the CSR III works in a1:1, relationship-driven model, serving as the primary point of contact for assigned customers and coordinating internally to ensure successful order execution.
KEY RESPONSIBILITIES
+ Reviews and verifies customer purchase orders for accuracy, including part numbers, pricing, terms, and billing/shipping information
+ Processes customer orders, changes, and returns in the ERP system with a high degree of accuracy and timeliness
+ Serves as the liaison between the customer and internal teams (production, shipping, inventory, a...
Southampton, PA (http://maps.google.com/maps?q=1330+Industrial+Blvd+Southampton+PA+USA+18966)
Description
OVERVIEW
Cadrex is seeking a Customer Service Representative III who managesdedicated customer accountsin a fast-paced AS9100 manufacturing environment. This isnot a call center role; the CSR III works in a1:1, relationship-driven model, serving as the primary point of contact for assigned customers and coordinating internally to ensure successful order execution.
KEY RESPONSIBILITIES
+ Reviews and verifies customer purchase orders for accuracy, including part numbers, pricing, terms, and billing/shipping information
+ Processes customer orders, changes, and returns in the ERP system with a high degree of accuracy and timeliness
+ Serves as the liaison between the customer and internal teams (production, shipping, inventory, a...
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