Customer Service Representative in MOA- Pasay City - (Sales)

Customer Service Representative in MOA- Pasay City - (Sales)

Concentrix

On-site - Pasay | No Exp Required | High/Senior High School | Full-time

Job Description

• Provide exceptional customer service and support to customers via various channels.
• Handle inquiries, resolve complaints, and ensure customer satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service processes and performance.
• Assist in training new team members as required.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong verbal and written communication skills.
• Qualities and Traits: Positive attitude and a keen willingness to learn.
• Responsibilities and Duties: A...