Job Description


Location: Remote (Based in Lisbon, Portugal)
Schedule: Monday to Friday, Rotative Shifts (06:00 22:00)
Days Off: Saturday & Sunday

About the Role:


Are you passionate about entertainment and customer service? We are looking for an Italian-speaking Customer Service Representative to support users of a popular streaming platform. If you love helping people and enjoy working in a dynamic environment, this is your chance to shine

Key Responsibilities:

  • Assist customers via phone, email, and chat
  • Support users with account issues, subscriptions, and streaming inquiries
  • Troubleshoot technical problems and provide solutions
  • Ensure an excellent customer experience

What We Offer:


Salary: 1,000 euros/month (paid over 14 months)
Performance Bonus: 100 euros/month (paid over 12 months)
Fully Remote Work (within Lisbon)
Career development and training opportunities
Work in a fun ...

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