Customer Service Representative

Description

Day-to-Day Job Activities

Customer Service

· Greet and assist customers at the rental counter and over the phone

· Provide clear, friendly, and efficient service

· Support customers with questions, rental needs, and general inquiries

Sales & Rental Support

· Assist with inside sales for products, services, and equipment rentals

· Prepare and process rental and sales contracts

· Handle equipment returns and close rental agreements

· Look up equipment information through company systems

Purchasing & Administration

· Assist with purchase order entry and tracking

· Keep paperwork organized and up to date to ensure accurate and timely transactions

Experience Required

· Exceptional customer service skills

· Must understand construction phases, job situations, and project conditions for timing of approaching customer and rental produ...