Customer Service Representative

Job Title/Position: Customer Service Representative

Job Type: Permanent

Language: Spanish

Work Schedule: Rotational Shift

Relocation: Candidate must be willing to relocate to Malaysia

Experience: Customer Service Experience is required

Overview

We are seeking a dedicated and enthusiastic Spanish-speaking Customer Service Representative to join our team in Kuala Lumpur. The role requires handling customer interactions efficiently and professionally in a dynamic, fast-paced environment.

Key Responsibilities

• Provide exceptional customer service and support via calls, chats, or emails.
• Ensure prompt and accurate responses to customer inquiries.
• Maintain a customer-focused mindset in all interactions.
• Navigate internal systems efficiently to resolve customer issues.
• Collaborate with team members to ensure excellent service delivery.

Essential Experience, Skills, a...