Customer Service Representative

What you'll be doing

• Providing efficient and courteous customer service to our clients
• Handling a high volume of inbound calls from customers, understanding their needs, and providing timely solutions
• Logging customer interactions and maintaining accurate records
• Identifying opportunities to improve our customer service processes and procedures
• Collaborating with other teams to ensure a seamless customer experience
• Continuously developing your product knowledge and customer service skills

What we're looking for

• Strong communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner
• Excellent problem-solving and decision-making skills, with the ability to think on your feet and provide effective solutions
• Attention to detail and the ability to multitask in a fast-paced environment
• Demonstrated customer service ex...