Customer Service Representative

Are you passionate about delivering exceptional service? Do you thrive in a fast-paced, dynamic environment? If so, we invite you to join us as a Customer Service Representative and be part of a high-performing team with a leading provider in the utility sector. This role is perfect for individuals eager to make a positive impact on customers lives while advancing their professional careers.

You will be the first point of contact for our customers, ensuring each interaction is positive, efficient, and memorable. From resolving issues to providing accurate information about our services, you will play a critical role in delivering exceptional customer experiences.

Key Responsibilities

Customer Interaction

• Handle customer inquiries related to tariffs, usage, account status, products, and services across multiple channels (phone, email, chat).
• Provide expert advice on energy efficiency, renewa...