Job Description

Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days a week.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Customer Service Representative to join our team. The position requires the person to:

  • Communicate and work with customers and associates at all levels
  • Learn how to and then assist with reviewing and answering basic inquiries from customers.
  • Learn how to and then make computer inquiries and entries relating to customer accounts
  • Learn how to and then communicate with customers and others as needed to research problems and find solutions
  • Learn how to and then collect pertinent information from customers to handle inquiries in a timely and accurate manner.
  • Prioritize and organize work to ensure it is completed in a timely mann...

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