Job Description

Overview

Join Our Customer Service - LATAM Support team at Lutron Electronics!

Lutron is looking for a self-driven and team-oriented individual to join our Customer Service - LATAM Support team at our Cartago, Costa Rica office. At Lutron, our top priority is to provide our customers with high-quality products and exceptional service.

As a valued member of our Customer Service team, you will be the voice of our company, entrusted with the responsibility to deliver outstanding customer service through sound judgment and dedication. We are seeking proactive individuals who are eager to enhance their customer service skills through meaningful and impactful interactions with our customers.


Responsibilities

  • Order/Return Entry: Process customer orders and handle product returns efficiently
  • Account Management: Provide direct account support including pricing, product availability, order status, and shipm...

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