Customer Service Representative

Customer Service Representative

Conduent are a Global Business Processing Outsource company. This role will be supporting a busy transportation client and will involve managing customer calls, web chat and correspondence.

Being enthusiastic and motivated to deliver an outstanding level of customer service is paramount to our global & mission-critical services. The role can be varied across all teams, so flexibility is required.

• Contract: Permanent
• Start date: 13th April 2026
• Location: Leeds, LS11 5BD
• Shifts: 37.5 hours per week, rotational shifts - Monday to Sunday between the hours of 08.00am and 8:00pm with alternate days worked on a weekend.
• Salary: £23,809.50 rising to £24,297 after completion of probation period (Pro-Rata)

Your responsibilities will include:

• Provide excellent customer service over the phone, email and webchat.
• Identifying opportunities to promote additional ser...