Customer Service Representative

Customer Service Representative (French speakers)

Location: Leiria, Portugal (Hybrid)

Starting Date: April 11, 2024, or November 11, 2024

About Us:

Join our dynamic team where we prioritize exceptional customer experiences. We are looking for a motivated and skilled Customer Service Representative fluent in French to support our clients and enhance our services.

Responsibilities:

- Provide outstanding customer support via phone, email, and chat in French.

- Resolve customer inquiries and issues efficiently and effectively.

- Maintain a positive and professional demeanor while interacting with customers.

- Collaborate with team members to improve service processes and customer satisfaction.

- Document customer interactions and feedback accurately.

Requirements:

- Fluency in French (spoken and written) is essential; proficiency in English is a plus.

- Previous experience in customer service ...