Customer Service Representative

Job Overview
We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients.
If you have the desired skills and qualifications required for this role, you can send in your applications to us.Responsibilities
Update and maintain customer information in the database.
Provide customers with all the information that they require.
Keep track of customer accounts by recording their account information and the issues they have reported.
Handle customer complaints actively and ensure its resolution on time.
Take orders and calculate the charges by processing customers’ information.
Resolve customer complaints on time and ensure the quality of services is maintained.
Handle change in policies of the company and explain them to the customer.
Generate sales leads for ou...