Customer Service Representative

Customer Service Representative Diabetes Medical Devices (Italian Market)

Start Date: 22 January 2026

Location: Porto, Portugal (OnSite)

Work Model: OnSite

Are you passionate about healthcare innovation and eager to make a real difference in patients lives? Join our international team in Porto as a Customer Service Representative for Diabetes Medical Devices, where your work directly supports patients and healthcare professionals using lifechanging medical technology.

Work Schedule

Monday to Sunday 24/7 (Rotative shifts)

2 rotative days off per week

Day shift coverage between 07:00 and 22:00

Night Shift (22:00 to 07:00): The night shift team is small, so each agent may only need to cover this schedule occasionally during the month. However, candidates must be aware of and fully comfortable with a 24/7 rotational work environment.

What You Will Do

Provide exceptional customer service in Itali...