Customer Service Representative

Robert Half is partnering with a precious metals dealings company based in central London for and Customer Service Specialist to join the team.

Role Overview

We are seeking a customer-focused and personable Customer Service Specialist to join a fast-paced, client-facing environment. This role involves speaking with valued clients on a daily basis, advising them on investment gold and silver, and guiding them through the purchasing process.

You will be one of the first points of contact for clients, with significant in-person interaction, making this a highly visible role within the business. Success in this position requires a strong commitment to customer service, the ability to build trusted relationships, and confidence communicating in a professional, customer-centric setting.

Responsibilities

• Act as the fir...