Job Description

CEC Ltd is currently recruiting for a Customer Service Representative to join our Customer Srvice Team. This is a permanent full-time role based in our Hammersmith office, with the opportunity to work from home 2 days per week alongside a team of 8 colleagues. 

As a Customer Service Representative, you will deliver outstanding customer service to our customers and provide operational support to the retail foreign exchange store and agent networks. Your role will involve efficiently managing customer queries, resolving issues promptly, and ensuring consistently high standards of customer satisfaction. You will also support the broader operational tasks of the third-party business to contribute to overall business performance. 

This is a 40 hours per week role working 5 days of 7 between 08.30am and 8pm (some weekend working is required) paying £13.41 per hour 

 Main Responsibilities:

  • Efficiently manage inbound and outbound calls, consistentl...

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