Customer Service Representative

Job Description Job Description It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. This position requires you to work on-site in our vibrant Lubbock call center! VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. Benefits: Competitive Salary: Starting pay of $18.00/hr., plus incentives. Training: Paid training provided to ensure you have the skills needed for success. Comprehensive B...